Effective Date: September 17, 2021
Celerium owns and operates the following web properties, to which this Policy applies: https://celerium.com, https://celerium.net, https://cmmc.academy, https://lux.celerium.net, https://trial.cdngrids.net, https://*.cdngrid.net, and any webapp purposely built for a customer (each a “Website” and collectively the “Websites”).
For personal information collected through the Websites, we will only collect and use personal information from you as described in this Policy. We will not sell your personal information to any third parties; however, we may allow third parties to access and use certain information as necessary to conduct business and provide our services.
WHERE YOUR DATA GOES
Depending on the Celerium Service or webpages you are accessing and/or using, your personal information may be stored on our servers in the U.S. at our secure data center, or on a U.S. located server owned and secured by our third-party service providers. We use state of the art technologies to safeguard your personal information stored on our servers and have carefully chosen our third-party providers for many reasons, including their robust security systems. When you interact with our Websites certain data is collected as discussed below.
INFORMATION WE COLLECT; PURPOSE OF COLLECTING IT
Our privacy practices will vary depending on the circumstances under which we collected your personal information. Celerium collects personal information in the following circumstances:
Personal Information collected from our customers.
Personal Information collected through our Websites, Services, online events (e.g., webinars), surveys or questionnaires.
A. Information Collected from Customers
Celerium provides various of our Services under contract with our customers. If you have access to our Services as an employee, agent or contractor of such customer, your name and basic contact information (such as email, work telephone, work address) may have been provided to us by the customer or entered on our Services or Websites by a company-appointed administrator. In such cases, we have no direct relationship with the individuals whose personal information we process from customers.
B. Information Collected Through Our Websites
As is true of most websites, we gather certain information automatically and store it in log files. Even if you are only a visitor to one of our Websites, your computer or device automatically sends technical information to our web servers that we store in log files, including the following "Site Usage Data":
Celerium does not attempt to collect any sensitive information, such as personal financial information, social security or driver’s license numbers, or personal health information on our Websites.
C. Information You Provide to Us
When you visit and use our Websites and/or Services, we may collect, retain and use information you provide to us. The information you may submit includes:
HOW WE USE THE INFORMATION WE COLLECT
We use the information we collect to provide, maintain, and improve our Services and other interactions we have with you or our customer. For example, we use the information we collect to:
THIRD-PARTIES WITH WHOM WE MAY SHARE YOUR INFORMATION
In order to provide our Services, it may be necessary that we share our customer data with third parties. Such third-parties are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which it is disclosed to them. We do not sell, trade or rent customer data or a user’s personal information to others.
We may disclose certain personal information about you as described in this Policy, including:
To our third-party service providers as necessary to conduct our business, provide our services, operate our websites, provide webinars and events to which you subscribe, etc.
To our subsidiaries and affiliates to provide support to us and to you in connection with our Services or Websites.
As required by law, such as to comply with any subpoena, court order, or other legal process or to respond to law enforcement, government authority or regulatory requests.
On a good faith determination that disclosure is necessary or appropriate to protect the rights, property or safety of Celerium, our empoyees, our customers, or others, or to investigate fraud.
In the event of a sale, merger, acquisition, assignment or other transfer of all or part of the business.
To any other person with your consent.
WEBSITES LINKED TO CELERIUM WEBSITES
We store the information we collect about you for as long as is necessary for the purpose(s) for which we collected it or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.
The security of our customer’s and user’s information is important to us. Celerium has implemented security measures designed to protect your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. We expect you to take measures to protect your information as well by not sharing passwords or other credentials.
CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION
If you are accessing a Celerium Service as an employee, contractor or agent of one of our customers, you will need to reqeust changes to your information through the authorized administrator for that customer. In most cases, the authorized administrator will make the changes. However, if the customer requests Celerium to make changes to your information, we will do so within a reasonable period of time.
If you receive emails or promotional materials or offers from Celerium about our products, services or events, you can opt-out by using the opt-out link in the emails we send to you. You may also make your request by emailing email@example.com.
If you are a California, USA, resident and you provided your email address to Celerium, then, once each calendar year, you may submit a written request for information regarding any other companies with which we have shared your information for their use in direct marketing. To submit your written request, please send an email to firstname.lastname@example.org with “Request for California Privacy” in the subject line.
If you have signed up to receive marketing emails from Celerium, you can opt-out of receiving future marketing emails at any time by using the unsubscribe links at the bottom of the messages received from Celerium.
INDIVIDUALS IN THE EUROPEAN ECONOMIC AREA (“EEA”)
The following section applies to individuals in the EEA.
A. General Information
The owner of our Websites is Celerium Inc., 21515 Hawthorne Blvd, Suite 520, Torrance, CA 90503 USA. Privacy-related questions can be directed to: email@example.com.
B. Purpose for Collecting Data; Legal Basis for Processing your Personal Information.
We have provided the reasons why we collect your personal information above. Our legal basis for processing your personal information depends on the particular personal information and the context in which it was collected.
Typically, Celerium will collect personal information from you only where we have your consent to do so, where we need the personal information in order to perform our obligations under a contract with you or your employer, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms.
If we collect and use your personal information in reliance on our legitimate interests (or those of any third party), such interests will typically be for our legitimate commercial interests, to operate our Websites and/or Services, or to communicate with you as necessary to provide our products and services to you. These legitimate interests include improving our products, services and Websites; responding to your inquiries; performing marketing activities; and detecting or preventing illegal activities. There may be other legitimate interests that pertain to us and, if appropriate, we will provide those to you at the relevant time.
C. Transferring Your Data Outside of the EU or the EEA
Celerium’s principal place of business is in the United States of America. The EU generally considers that non-member countries do not afford the same level of protection that you enjoy in the EU, but Celerium still provides an adequate level of protection for your personal data, and as a California, USA based company, we have done so for a long time.
For Celerium customers that transfer personal data from the EU/EEA to the US as part of the Services, Celerium will incorporate the European Commission approved Standard Contractual Clauses (commonly referred to as the Model Contracts) into its agreements with those customers. The Standard Contractual Clauses are a set of contract terms that have been approved by the European Commission as ensuring adequate protection for personal data transferred from the EU/EEA to non-EU/EEA countries, including the US.
D. Data Subject Requests.
Individuals located in the EEA have the right to access personal information we hold about you and to ask that your personal information be corrected, erased, or transferred. You may also have the right to object to, or request that we restrict, certain processing. If you would like to exercise any of these rights, please send an email message to firstname.lastname@example.org or our customer support representatives at https://support.celerium.com.
E. Dispute Resolution
Any questions, concerns, or complaints regarding Celerium's use or disclosure of personal information shall be directed to the Celerium address below. Any Celerium employee who receives a question, concern, or complaint regarding the use or disclosure of Personal Information will direct that information to Celerium's legal department. Celerium will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal Information in accordance with the principles contained in this Policy.
For complaints that cannot be resolved between Celerium and the complainant, Celerium has agreed to participate in the dispute resolution procedures of the International Centre for Dispute Resolution of the American Arbitration Association. By utilizing Celerium's Service, you also agree to subject any unresolved complaints to these dispute resolution procedures. For more information regarding The International Centre for Dispute Resolution, please consult its website at www.icdr.org or call 800.778.7879.
LIMITATION ON APPLICATION
Adherence by Celerium to the provisions set forth in this Policy may be limited (a) to the extent required for Celerium to respond to a legal or ethical obligation; (b) to the extent necessary to meet national security, public interest, or law enforcement requirements; (c) to the extent a disclosure or other action is permitted or required by an applicable law, rule, regulation, or legal process; (d) to enforce our policies or to protect our rights, property or safety, or those of another; and/or (e) to prevent illegal or improper uses of Celerium's Services or to defend Celerium against claim.
AMENDMENTS TO POLICY
Attn: Legal Department
21515 Hawthorne Blvd., Suite 520
Torrance, CA 90503